Shipping & Returns

Shipping in Kuwait

  • Same-day delivery is available for all orders placed before 5:00 PM 
  • Orders placed after 5:00 PM will be delivered on the next day.
  • Shipping charges vary based on the delivery location.

Delivery Charges by Governorate

Zones Charges
Zone 1 1 KWD
Zone 2 3 KWD
Zone 3 5 KWD

Note: Delivery charges may vary depending on your area and will be calculated at
checkout. For further details, please contact us on WhatsApp.

International Shipping

  • Delivery within 3–5 business days (subject to customs clearance and courier service).
  • Flat shipping fee: 10 KWD per order.
  • Any customs duties, taxes, or import fees are the customer’s responsibility.
  • Tracking details are provided once your order is dispatched.

Returns & Refunds

General Guidelines (Kuwait & International)

  • Items must be unused, unworn, with tags, and in original packaging.
  • Proof of purchase is required.
  • Non-returnable items: fragrances (including home fragrance) and personalized/custom-made items.
  • Refunds are issued to the original payment method after inspection of the returned item.
  • For exchanges, the fastest option is to return the current item and place a new order for the desired item.

Returns Timeline & Process

  • Kuwait Orders
    • Return requests must be made within 14 days of receiving the order.
    • Contact: support@wahalifestyle.com with your order number and reason for return/exchange.
    • Waha Lifestyle covers return shipping only for defective, damaged, or incorrect items.
    • Shipping fees for regular returns are non-refundable.
  • International Orders
    • Return requests must be initiated within 14 days of receiving approval from Waha Lifestyle.
    • Contact: support@wahalifestyle.com with your order number and reason for return/exchange.
    • Detailed return instructions, including the shipping address in Kuwait, will be provided.
    • Waha Lifestyle covers return shipping for defective, damaged, or incorrect items.
    • Refunds are processed within 10 business days after receipt and inspection.

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